Frequently Asked Questions

Have questions about your roof, the process, or what to expect? You're not alone — and we've got
the answers. Below are some of the most common questions we hear from homeowners before,
 during, and after a roofing project.

General Roofing Questions

How do I know if I need a new roof or just a repair?

If your roof is leaking, sagging, missing shingles, or over 15–20 years old, it may be time for a replacement. However, many issues can be solved with a proper repair. We’ll inspect your roof and give you honest guidance on what’s truly needed — no upselling.

How long does a roof replacement take?

Most residential roof replacements take 1–2 days, depending on the size of the home and the weather. We’ll give you a clear timeline upfront and keep you updated every step of the way.

What types of roofing materials do you use?

We primarily install asphalt shingles, but also offer options like metal roofing and architectural shingles based on your preferences and home design. All materials are sourced from top-tier manufacturers with strong warranties.

Is Wallace Roofing & Exteriors licensed and insured?

Yes — we are fully licensed and insured for your protection and peace of mind. We follow all local codes and safety regulations on every job.

Cost & Insurance Questions

How much does a new roof cost?

Roof costs vary depending on size, material, and scope of work. On average, a full replacement starts around $6,000–$12,000 for most homes. We offer free estimates so you’ll know exactly what to expect.

Do you offer financing?

We’re currently a small startup, but we can help guide you toward local financing options or payment plans that make sense for your budget. Just ask during your quote.

Will insurance cover my roof repairs or replacement?

If your roof was damaged by a covered event like a storm, hail, or wind, your homeowner’s insurance may cover the cost. We can help assess the damage and provide documentation to support your claim.

Can you help me with the insurance claim process?

Absolutely. We’ve worked with insurance companies before and can assist with inspections, photos, reports, and communication to ensure your claim is handled properly.

Before & After the Job

Do I need to be home during the roof work?

No — as long as we have access and clear communication beforehand, you don’t need to be home. We’ll keep in touch and update you during the process.

What should I do to prepare for roofing work?

We recommend:

* Moving vehicles out of the driveway

* Securing fragile items indoors (vibrations may occur)

* Keeping pets indoors We’ll give you a prep checklist ahead of time.

Do you clean up after the job is done?

Yes! We take cleanup seriously. Our crew will remove all debris and sweep your property with magnetic rollers to collect nails and metal, leaving your yard as clean as we found it — or better.

Do you offer warranties?

Yes, we offer both material warranties (through the manufacturer) and workmanship warranties to protect your investment. We’ll explain your warranty options during your estimate.

Get a Free Roofing

Estimate Today

Whether you’re planning a new roof or need repairs, Wallace Roofing & Exteriors is here to help. Contact us
today to schedule your free estimate and experience reliable local service you can trust.

Wallace Roofing & Exteriors provides

reliable residential roofing services

with quality craftsmanship you can trust.